FAQs for Customers

How do I create an account on 365FarmersMarket?

You can create an account by clicking the "Sign Up" button on our website and providing the required information such as your name, email, and password.

What payment methods are accepted?

We accept Direct Bank Transfer, Cash on Delivery, PayPal, and Stripe.

Can I track my order?

Yes, once your order is shipped, you will receive a tracking number via email to monitor the delivery status.

What is the return policy?

Returns and refunds are handled by individual sellers. Please check the vendor’s return policy on the product page before purchase.

Is my personal information safe on 365FarmersMarket?

Yes, we take data privacy seriously and use secure methods to protect your information. Please see our Privacy Policy for more details.

FAQs for Vendors

How do I become a seller on 365FarmersMarket?

You can create a seller account by registering on our website. Your account will be approved immediately, allowing you to start selling.

What commission fees do I have to pay?

Sellers pay a commission fee of 5% on each sale and a monthly membership fee of $25.

How do I get paid for my sales?

You can withdraw your earnings using PayPal, Bank Transfer once funds are available in your seller account.

Do I need approval for my products before they are listed?

No, products uploaded by sellers are published automatically without manual approval.

Can I manage my shipping rates?

Yes, vendors can set their shipping rates and options according to their preferences within the platform.